Privacy Policy

This privacy policy is applicable to the Ami.ai app (hereinafter referred to as "Application") for mobile devices, which was developed by Ami.ai Developer (hereinafter referred to as "Service Provider") as a Commercial service. This service is provided "AS IS".

What information does the Application obtain and how is it used? User Provided Information

The Application acquires the information you supply when you download and register the Application. Registration with the Service Provider is not mandatory. However, bear in mind that you might not be able to utilize some of the features offered by the Application unless you register with them.

The Service Provider may also use the information you provided them to contact you from time to time to provide you with important information, required notices and marketing promotions.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including:

This information is used to improve app performance, debug issues, and enhance user experience.

Data Processing and Storage

The Application stores user data, including backup data, on servers located in the United States. By using the Application and providing your information, you consent to this transfer and storage of your data.

We use trusted cloud service providers (Google Cloud Platform and Firebase) as our data processors to store and process your data. These providers maintain high security standards and have their own privacy policies and security measures in place.

We retain your data for as long as your account remains active or as needed to provide you services. You can delete your account and backup data at any time through the Application.

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:

International Data Transfers

We store and process your data in the United States. For users in the European Economic Area (EEA), please note that this involves transfer of your data outside the EEA. We ensure appropriate safeguards for your data through our service providers' compliance with GDPR and standard contractual clauses.

Does the Application collect precise real time location information of the device?

This Application does not gather precise information about the location of your mobile device.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

We use trusted cloud service providers to store and process your data. All our service providers are bound by contract to maintain the confidentiality and security of your personal data.

The Service Provider may disclose User Provided and Automatically Collected Information:

What are my opt-out rights?

You can halt all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

The Service Provider will retain Automatically Collected information for as long as necessary for the purposes described in this Privacy Policy and thereafter may store it in aggregate. You can delete User Provided Data directly through the Application settings. Alternatively, you may contact us at amiaispace@gmail.com for assistance. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

Subscription Services

We process payment information through secure third-party payment processors. We do not store complete payment information on our servers. The subscription service provides access to advanced features and can be cancelled at any time through the Application settings or by contacting us.

Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have the following rights regarding your personal data:

The extent to which GDPR rights can be exercised may vary depending on the technical characteristics of our service. Please contact us to discuss your specific request.

To exercise these rights, please contact us at amiaispace@gmail.com. We will process your request in a reasonable timeframe in accordance with applicable laws.

Your Right to Lodge a Complaint

If you are in the EEA, you have the right to lodge a complaint with a supervisory authority in your country of residence about our processing of your personal data.

Children

The Application is intended for users aged 9 and above. If you are between 9 and 16 years old and are in the EEA, you must have parental consent to use our services and create an account.

The Service Provider does not knowingly collect personally identifiable information from children under 9 years of age. If we discover that a child under 9 has provided personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (amiaispace@gmail.com) so that we can take necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve their Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2024-11-02

Your Consent

By using the Application, you are giving your consent to the Service Provider processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing," means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at amiaispace@gmail.com.